Comcast Cable

I really detest Comcast cable!! Ever since they took over for Timewarner cable (that I loved and had no issues with) the customer service completely changed, the people are mean and rude and could care less that you have had cable TV for 28 years! They now dollar you to death with their rates that are going up faster than my pay does. How does a cable company get a monopoly in my city or any city for that matter? Why cant we have choice so that it regulates the price and forces Comcast to be nice to customers? They sure are lucky that I don't want to sign a contract with a satellite company or I would be gone today! Then again put me on hold again for 27 minutes for a problem you created and a 2 year contract don't sound so bad AND I love at the end of every conversation you have with them they ask"what phone service or Internet company do you have"? Like I would EVER switch my Internet or phone to Comcast!! Funny, dumb company! Improve your customer service, lower your rates and don't be rude to existing customers, otherwise you don't stand a chance at ever getting anything other that cable from me and even that is in question!